Our distribution solution exceeds expectations with a seamless, hassle-free experience.
Direct Success promotes the safe and efficient delivery of pharmaceutical drug products to benefit patient health. Pharmaceutical drug products require specialized policies and procedures for their receipt, storage, handling, and distribution to their destination. Our pharmaceutical warehouse facility is protected by multiple systems that ensure inventory security and data integrity, and a disaster recovery program is in place for weather-related or other serious emergencies.
We follow all procedures for proper handling, storage, and pharmaceutical distribution strictly enforced by Federal, State, and other Government and Regulatory Authorities, including the FDA, DEA, EPA, and the DOT.
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Warehouse Inventory Management
Inventory accuracy is crucial to business success and customer satisfaction. Our strict internal standard operating procedures (SOPs), proven QC processes, and designated warehouse management staff follow every piece of inventory through to final pack-out, with exact counts confirmed and reconciled at every cycle.
Shipping
U.S. and International Shipping Services and Tools
All orders placed before 2pm (EST) will be shipped. (M-F)
- 2-day or Expedited
- Order by Phone / Fax / Email
Orders placed on Saturday or Sunday will be shipped on the next business day.
Kitting and Assembly
When your campaign requires you to combine multiple elements or products into one kit, entrust your pack-outs to Direct Success. Our dynamic printing and kitting expertise enables brands to reduce inventory, reduce obsolescence, and tap into shipping savings.
Pick, Pack
and Ship
Orders may be received via an online shopping cart, electronic data transfer, or manual data entry. They are then processed based on an agreed-upon schedule and provided to the production team for fulfillment and shipping, all without downtime or holdups.
Returns Processing & Disposal
Our SOPs accurately and reliably govern return processing and inventory disposal. Upon receipt of a returned shipment, DSI’s warehouse staff will log the returns, including the original recipient, inventory item(s), quantity, and the reason for the return. We will also coordinate the destruction and disposal of inventory.
U.S. Based
Call Center
What makes Direct Success the official call center operator for dozens of high-volume, high-value brands, and organizations? We have an exceptional track record of success attributed to our deep screening and training processes.
Let Direct Success refine and perfect your fulfillment process so that your business can run smoothly, efficiently, and proudly.
Let’s Partner
Enter your information in the form below, and we will get in touch with you to schedule a discovery session.